Privacy Policy

Learn more about how we use and store your personal information

Privacy Policy

To access our Grab Technologies services, you will be asked to sign in with an e-mail address and password, which we refer to as your credentials. In most cases, these credentials will be part of Grab Technologies, which means you can use the same credentials to sign in to many different sites and services. By signing in on the Grab Technologies site or service, you may automatically sign in to other sites and services.

You may also be requested to provide answers, which we use to help verify your identity and assist in resetting your password, as well as an alternate email address. A unique ID number will be assigned to your credentials which will be used to identify your credentials and associated information.

We ask you to provide personal information, such as your e-mail address, name, home or work address, or telephone number. We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests, and favorites. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, the billing address that is used to create a billing account.

We may collect information about your visit, including the pages you view, the links you click, and other actions taken in connection with the Grab Technologies site and services. We also collect specific standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses.

YOUR PERSONAL INFORMATION IS IMPORTANT TO US

Grab Technologies is committed to protecting your privacy. We recognise that you have a right to control how your personal information is collected and used. We know that providing personal information is an act of trust and we take that seriously.

We use your personal information to communicate with you. We may send certain mandatory service communications such as welcome emails, billing reminders, information on technical service issues, and security announcements.

USING AND DISCLOSING YOUR PERSONAL INFORMATION

We will not disclose your personal information outside of Grab Technologies. We allow you to choose to share your personal information so that they can contact you about our products, services or offers. Your information will be maintained confidentiality and have prohibited from using it for any other purpose. We may access or disclose your personal information if we believe such action is necessary for any emergency circumstances to protect the safety of users.

ACCESS TO PERSONAL INFORMATION

You can request access to any personal information that we hold about you at any time. You may have the ability to view or edit your personal information online. To help prevent your personal information from being perceived by others, you will be required to sign in with your credentials (e-mail address and password). You can write/emails us, and we will contact you regarding your request.

COLLECTION OF SENSITIVE INFORMATION

We will not collect sensitive information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation, or criminal record.

SECURITY OF YOUR PERSONAL INFORMATION

Grab Technologies is committed to protecting the security of your personal information. We use a variety of security procedures, and we have put in place appropriate physical, electronic, and managerial systems to help protect your personal information from unauthorized access and use. When we transmit highly confidential information (such as a password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Also, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone, you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

CHANGES TO THIS PRIVACY STATEMENT

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. We encourage you to periodically review this Statement to be informed of how Grab Technologies is protecting your information and managing things.

CONTACTING US

If you have any questions about this Privacy Policy, our privacy practices, or wish to make a privacy complaint, please contact us.